Track Responses to a RFQ

The RFQs you send to External Operators are designed to be responded to 0nline.

The status of a RFQ can be monitored in a number of ways.

• Viewing the RFQ directly from the Request for Quotes list and page

• Viewing the current status in the information bar above the Option.

• Receiving automated emails from the External Operator.

A RFQ status may be one of the following:

Name	Meaning
Not Sent	RFQ generated but not yet sent
Sent	RFQ delivered, awaiting response
Viewed	External operator has opened the request
Price Provided	Operator has submitted a price (your option cost)
Unavailable	Aircraft not available for the RFQ
Has Question	Operator has sent you a question from the online page.
Option has changed	Original quote option has been modified, you should resend.
Cancelled	RFQ has been cancelled

To view the current status of a RFQ, you may:

Method 1 - view the RFQ status bar on the Option in your Quote:

Method 2 - View all the RFQs in the Request for Quotes menu. The status is shown in the list.

Each quote appears as a card containing:

• Quote Code - Clickable link to view quote details

• Response Statistics** - Real-time tracking of responses

For quotes with multiple RFQs:**

• Responses - Shows ratio of responses received vs sent

• Lowest Price - The lowest response price received

• Highest Price - The highest response price received

Method 3 - Receive automated emails from the External Operator.

If the External Operator provides one of the following responses: Unavailable, Question or Price Provided, an email will be sent to your business email with details of the response.

Sample "Has Queastion" email