📜Terms & Conditions

Manage the terms and conditions your customers agree to.

The Terms & Conditions manager lets you create and manage the T&Cs that customers must accept when viewing quotes online.

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Accessing Terms & Conditions

1. Go to Settings from the sidebar

2. Navigate to the Terms & Conditions section

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Why Use Terms & Conditions?

When you enable T&C requirements:

• Customers must accept your terms before accepting a quote online

• Creates a clear legal agreement

• Acceptance is timestamped and recorded

• Protects your business

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Creating Terms & Conditions

Step 1: Add New T&Cs

1. Click Add Terms & Conditions

2. Enter a Name (e.g., "Standard Charter Terms")

3. Enter the full Terms Text

4. Click Save

Step 2: Format Your Terms

The terms text supports:

• Plain text

• Line breaks for paragraphs

• Numbered lists for clauses

Keep your T&Cs clear and readable. Customers are more likely to accept terms they can easily understand.

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Multiple Terms Documents

You can create multiple T&C documents for different situations:

Example	Use Case
Standard Charter Terms	Normal passenger flights
Cargo Terms	Freight and cargo flights
Medical Transport Terms	Air ambulance services
International Terms	Cross-border flights

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Requiring T&C Acceptance

To require acceptance on a quote:

1. Open the quote

2. In the quote settings, enable Require T&C acceptance

3. Select which T&C document to use

4. Save the quote

See also: Require T&Cs to be accepted online

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Viewing Acceptance Records

When a customer accepts T&Cs:

• Timestamp is recorded

• IP address may be logged

• Acceptance shows on the quote/booking record

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Editing Terms & Conditions

1. Find the T&C document in the list

2. Click Edit

3. Update the text

4. Click Save

Editing T&Cs doesn't affect already-accepted quotes. Existing acceptances remain tied to the version the customer agreed to.

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Deleting Terms & Conditions

1. Find the T&C document

2. Click Delete

3. Confirm deletion

You cannot delete T&Cs that are currently assigned to active quotes. Remove assignments first.

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Tips

• Have your T&Cs reviewed by a legal professional

• Keep language clear and customer-friendly

• Update regularly as regulations change

• Always use T&Cs for online quote acceptance